Work as a writer on a design team
UX Writing Fundamentals
Learn the fundamentals of UX writing online in this self-paced course. Become a certified UX writer in just 8-10 weeks. Developed by experts from Google, Amazon, and Intuit.
Price: US $1200
Get the first 5 lessons for free! Start on certification today.
Learn from experts
Study online in this career development course written by professional UX writers from Google, Amazon, and Intuit.
Gain full stack skills
Go beyond microcopy. Learn essential design and writing best practices, team collaboration, and deliverables.
Study anytime
Busy work schedule? No problem. Learn at your own pace, on your own time with feedback from instructors.
Prep your portfolio
In this course, you’ll complete a portfolio-ready project writing a style guide and UX text for a mobile app in Figma.
Where students come from
Hear from students
Getting certified helps UX writers and content designers land high-paying jobs at great companies.
Why take the UX Writing Fundamentals course?
Put your writing skills to good use
Get certified in UX writing
Connect with students and mentors
Course authors
Founder and principal author. Former Head of UX Content Strategy for Google Payments & Google Assistant Transactions. Former design & content Senior UX Manager for QuickBooks Online & QuickBooks Self-Employed.
Co-founder and former lead digital copywriter at MYOB, Australia’s largest accounting software company. Content strategist with clients including KPMG, Dropbox, Data Republic and more. Host of the Writers of Silicon Valley podcast.
Co-founder and current head of conversational design at ServiceNow. Former team lead for Amazon customer service UX writing and conversational interface designers. Former principal content designer for Intuit TurboTax.
Co-founder, author of the UX Content Jobs newsletter, Gordon is a past Head of Learning Products at Multiverse. He’s currently the Head of Learning at UXCC.
Jeneba has held positions as a content strategist at Wells Fargo, a technical writer at AvidXchange, and now heads up content operations at LPL Financial.
Director of UX Content Strategy & Design at Charter Communications. Previous experience at Disney, AOL, and MSN.
Course syllabus
Unit 1: Intro to UX writing
- What a UX Writer actually writes
- The responsibilities of a UX Writer
- The people a UX Writer works with
- What it’s like to work in the design process
- Your practice project
Unit 2: Work with voice and tone
- Define the who and how behind your content
- Understand the impact of a defined voice & tone
- Map the tone across the experience
- Defining styles and content patterns
- Check your content by listening to your customers
- Project practice work
Unit 3: Keep it short
- Why “keep it short”?
- Best practices for scannability
- Right content for the right user at the right time
- UX writing versus other types of writing
- Put your editing skills to work
- Project practice work
Unit 4: Write for UI components
- Best practices for component writing
- Writing user actions—dialogs, CTAs & buttons
- Writing effective communications—notifications, alerts & errors
- Writing user inputs—lists & forms
- A few extras—404 pages, progress indicators
- Project practice – Component Writing
Unit 5: Create UX writing outputs
- Learn when and how to audit your content
- Create deliverables to document and organize your copy
- Onboard your users
- Test your copy
- Write for translation
- Write for accessibility
- Project practice – UX writing deliverables
Unit 6: Work with teams
- The UX writing workflow
- UX writing and usability testing
- Managing relationships with stakeholders
- Managing conflict
- The tools and apps you need
Unit 7: Create a portfolio
- Keep track of your work
- Write a case study
- How many case studies should you write?
- Lay out your portfolio
- Job & role-related resources
About the Fundamentals course
Free Lessons: Dive into UX Writing Fundamentals
Still curious? Check out the first two lessons of the UX Writing Fundamentals course, for free!
Webinar Part 1: Ask the Experts-Kickstarting Your UX Writing Career
Ready to dive into user experience writing full-time? Not sure where to start? Check out this Q&A with Bobbie Wood and Patrick Stafford, the founders of UX Content Collective.
Webinar Part 2: Ask the Experts-Kickstarting Your UX Writing Career
Course requirements
Details
Time estimates fall around 20-40 hours of study and practice work for this course depending on your speed. There are 7 units in the UX Writing course. Each unit is broken down into a series of 4-6 lessons with practice quizzes and reviews along the way. To be certified, you must receive a passing score on a challenging UX Writing final project and a final exam.
This course is designed to fit around your schedule; lessons are available on-demand at any time. There is no live instruction, so you’re free to study whenever you have time.
By the end of the course, you’ll have built your first UX Writing samples to include in your writing portfolio.
Prerequisites
- A computer with an updated Chrome browser
- A broadband internet connection
- Fluent English writing proficiency*
- Some familiarity with UX terms and methods
- Self-motivated and able to learn by reading and writing
- A Google account for sharing with instructors
- A quiet space and a love for great communication
*This course is currently offered only in English. For students to be certified, the ability to write and read in fluent English is required. If English is not your primary language, please take this free test before signing up for the course to assess your English-proficiency level. If your score is at C1 or above, you’re ready to take the course. If you score below C1, it’s unlikely that we’ll be able to certify you. Thanks for your understanding.
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