A self-paced video course with feedback
Error Messages: Essentials, Systems and Standards
Error messages are critical for user success. Learn how to write content that guides users, reassures them, and gets them back on track in this online video course. Get feedback on exercises from working content designers!
- Self-paced video course
- Personal feedback from experts
- Earn a certificate
- Enroll and get 15% off courses and workshops forever
Payment plans available, including Affirm.


Format | Duration | Standard Price | UXCC Student Price |
---|---|---|---|
Online video course, self-paced with personalized feedback | 2-4 hours | US $120 | US $102 |
Write error messages that put users first
Learn the dos and don’ts
We’ll walk through tons of examples so you have a clear understanding of what to do—and what to avoid.
Get users back on track
You’ll learn the key strategies to creating successful error messages to keep users happily moving through your product.
Plan ahead
Learn strategies for guiding users through complex situations, including explaining details and possibly avoiding an error altogether!
Learn valuable UX writing and content design skills
Why do UX writing skills matter in the age of AI?
The principles that guide design are constant, no matter what tool we use. It doesn’t matter if we write UI text with a pen or generative AI – content design requires an ability to separate good content from bad.
That’s what we teach: a solid foundation in best practices, with feedback from working professionals, so you can use any tool to get the job done.

What topics are covered in this course?
- Multiple instructional videos
- Types of error messages
- How to write errors for form fields
- How to educate in complex scenarios
- How to avoid some error messages altogether
- How to research errors and how to edit in bulk
- How to create consistent, reusable patterns for better user experiences
- A clear understanding of how to write great error messages
- A better grasp of proactive error messaging versus reactive
- Methods for communicating info in complex scenarios
- Knowledge of how to deliver the right message the right way
Who should take this course?
- People who are completely new to UX writing
- Content professionals working in adjecent industries like copywriting, social media, or any other role focused on content
- Anyone working in a software design team
Self-paced learning with expert feedback along the way
Take a look inside the course
Get personalized feedback on your assignments directly from working content designers
Walk away with a certification to back up your skills—one that hiring managers recognize and respect

Why choose UX Content Collective?
We are the global leader in UX writing and UX content design training for thousands of individual students and hundreds of teams. Our courses were created by content designers, for content designers. Our founders offer over 60 years of combined experience at Google, Intuit, and Amazon.
Self-paced with personal feedback
Graded by working experts
Hands-on with industry tools
A personal portfolio page
Lifetime access and future updates
Monthly webinars for students
Access to student Slack
Vetted and approved by industry leaders
Align your team with UX writing best practices



Meet the minds behind the curriculum
Our courses are vetted by industry leaders

Any Questions?

Contact Dhanushka (Customer Success Manager) with any questions about the course, team training, or anything else!
Payment plans up to 12 months

Payment options include credit card, PayPal, and bank transfer.
Affirm is available for students in the United States and Canada. For students in other countries, we offer plans over 4 or 6 months.
Pre-requisites
- Some knowledge of user experience design and methods
- Fluent English writing proficiency. If English isn’t your primary language, take this free test to assess your proficiency. Scores at C1 or above indicate readiness for the course.
- Some familiarity with UX terms and methods
- A Google account for sharing with instructors
- A computer with an updated Chrome browser
- A broadband internet connection