About UX Content Collective: UX Training by Industry Experts
Our advisory board of UX content leaders from top tech companies helped us to ensure the skills and topics covered in our certification courses matched hiring managers’ expectations.
Content designers and UX writers help people get important tasks done
Whether you call it user experience writing, content design, or UX content strategy, our work requires so much more than slapping clever copy on a web page. People depend on software and apps to accomplish critical tasks in their job and everyday lives. Thoughtful content improves the overall user experience and contributes to positive business outcomes. It’s a win, win.
Demand for qualified UX writers is growing exponentially. Companies need writers who can contribute to content-first designs, advocate for the end-user, understand data and content testing, and apply design best practices to their work.
That’s why we founded the UX Content Collective
We bring over 50 years of cumulative industry experience to life through online courses and training to arm future generations of UX writers, content strategists, and conversation designers with the knowledge they need to succeed.
Five years from now, we’d love to see a UX writer on every product design team. We’re on a mission to improve overall communication between users and computers for all interaction modes and device types. That’s where you come in.
Join the Collective and help us put users first!
Meet our team
Bobbie Wood
Founder, CEO, Course Author
Bobbie is the former head of UX Content Strategy for Google Payments & Google Assistant transactions and a past design & content senior manager for QuickBooks Online & QuickBooks Self-Employed. She’s passionate about improving diversity in tech and is somewhat (very) obsessed with robots and AI.
Patrick Stafford
Co-founder, COO, Course Author
Patrick is a cofounder of the UX Content Collective. He is a former Lead Digital Copywriter for MYOB, the largest accounting software provider in Australia, and has consulted with several businesses on UX content strategy.
Katie Szymanski
Head of Marketing
Katie is a communications professional with experience spanning early-stage startups, non-profits, higher education, and global Fortune 500 giants. She hopes to bring more positivity to the internet.
Gordon MacRae
Co-founder, Head of Learning
Gordon is a co-founder and Head of Learning & Development. Gordon is also a co-author, and instructional designer for the Fundamentals course. He writes our stellar jobs newsletter.
Kristen McConnell
Learning & Development Editor, Accessibility Course Author
Kristen is a UX content strategist and writer with over 15 years’ experience using design thinking, research, and UX principles to develop effective, engaging content and interactive tools.
Dhanushka Jayasundara
Customer Success Manager
Dhanushka is passionate about building strong relationships and empowering people to succeed. With years of experience supporting individuals in achieving their goals, she is committed to delivering exceptional experiences to our customers and the student community.
Daniel Morris
Developer
Daniel is a WordPress and website developer with 20 years of experience building high-traffic sites and experiences. He’s Google Certified in Analytics and SEO. (He’s also a gifted musician!)
Authors
Hillary Black
Chatbot Writing & Design
Dave Connis
UX Writing for Technical Writers
During a brief stint as a junior UX developer, Dave found that he loved the UX part more than the development part, so he took a job as a technical writer. From there, he discovered UX writing. Now, he’s a Sr. UX Writer at OutSystems.
Kinneret Yifrah
The Microcopy Course
Adina Cretu
The Brand Voice Lab
Adina is a UX writer with experience in digital marketing, social media strategy, content management, and product management. After building growth programs for Google’s partner agencies, Adina designed the social media strategy for ING’s retail banking unit, and worked on the complete content & UI copy re-creation for PayPro, a SaaS company.
Patricia Gomez Jurado
Translation & Localization for UX
Patricia is a global content leader with a background in localization, currently leading Content Design at King. Patricia’s passion is building bridges between UX Writing and Localization in order to deliver great digital experiences to local users.
Liz Hardy
Marketing Writing for UX Writers
Liz is a top-notch UX & customer experience writer with experience writing for major brands like Nordstrom, Sephora, T-Mobile, AT&T, Microsoft, and REI.
UX training instructors
Carly Gray
Sammie Spector
Thy Nguyen
Thy (pronounced “tee”) is a UX writer, content strategist and UXCC grad. She has a Masters in Applied Linguistics and taught ESL and university writing for over 10 years. Driven by empathy, she enjoys guiding and supporting others in achieving their goals.
Joel Ramey
Joel is a sports writer and researcher turned certified UX writer and chatbot designer. Whether it’s words that inform and enrapture readers or words that guide users through an invisibly delightful product experience, he finds great pleasure—and is very effective—in writing them all.
Daree Allen Nieves
Daree has been designing experiences and providing solutions from over 20 years of writing for technical/UX audiences, marketing copywriting, and self-help books for teens and adults.
Jenny Cowan
Jenny is the Content Design Team Lead at Later, a social media marketing platform.
Rob Mills
Asher Lee Sherman
Asher is a content-focused designer and certified UX writer with 4+ years of experience in customer-facing environments. From voice/tone guides and copy decks to content strategy briefs and wireframing, Asher advocates for the user and their content needs.
Olivea McCollins
Olivea is a Content Designer with a master’s degree in Communication from Purdue University where she was also an instructor for several courses. She was also the creator, producer, and inaugural host of the university’s official podcast, This Is Purdue. She is certified in UX Writing and has experience in brand communications for corporate and higher-education spaces and digital storytelling.
Kevin Bui
Kevin is a Senior Content Designer at Atlassian, where he works on the Automation platform. With expertise in both UX writing and technical writing, Kevin loves simplifying complex concepts using clear and concise language.
Jill Emeny
Jill is a content specialist skilled in UX writing, content design, editing, UX content strategy and project management. She’s most happy when she’s working in fast-paced product teams following agile working practices. She also believes work should be a fun, respectful, and skill-sharing environment.
Jarrod Armour
Jarrod is a certified UX writer skilled at breaking down complex ideas into accessible language, particularly for non-native English speakers.
Catherine Chea
Catherine is a content/conversation designer, self-published author, and creative writer with over 8 years of experience designing digital content for the banking, postal service, SaaS, and marketing industries. As a graduate of UXCC and holder of a BA in philosophy, she loves combining curiosity and empathy to make interactions more human and enhance user experiences.
Casey Webb
Casey is a Senior Content Designer at Wells Fargo. After receiving the Fundamentals of UX Writing certification from the UX Content Collective, she transitioned from a career in marketing copywriting to UX writing. Her favorite thing about content design is creating conversational, joy-filled content that helps users.
Boris Hartl
Boris started his professional career as a print journalist. Since focusing on content design, he shaped online experiences for Walgreens, Zebra Technologies, and the American Hospital Association.
He’s currently the senior UX writer/content designer at Foot Locker.
