Online course descriptions & prices

Content Design Courses & Certifications

Get the training you need to get paid what you’re worth. Learn UX writing, content design, conversational design, and content testing from experts in the field.

Professional Certification Courses

Foundational certification courses for career development

UX Writing Fundamentals US $1200

UX Writing for Technical Writers US $1000

Supporting Courses

These courses support your growth without certification

Skills Certification Courses

Skills certification and development for all experience levels

Professional certification courses

UX Writing Fundamentals

Price: US $1200

Our flagship and most popular course, featuring everything you need to get started in this high-paying, in-demand field. Learn how to develop voice guidance, write for components, collaborate with teams, edit others, prep deliverables, and present a portfolio-ready project.

Overview of UX writing
Mastering voice & tone
Editing skills
Writing for UI component
Basic content deliverables
Working with teams
Building your portfolio

UX Writing for Technical Writers

Price: US $1000

Bring priceless UX writing skills to your technical documentation and earn a certificate to support your next career move. This course is intended for tech writers who want to add UX writing skills to their toolkit. For career switchers, take the UX Writing Fundamentals course to learn more about expectations for UX writers and content designers.

Skills certification courses

Content Research & Testing

Price: US $550

Learn how to test your UX content! Expand your content design and UX writing skills with training in content testing. This course covers user testing methods for content, a deep-dive on A/B testing, and instruction on reporting and presenting your findings. Ramp up your skills and learn to optimize your product and marketing copy for higher sales and happier customers.

Early research to shape content & narrative
User research methods for content testing
Optimizing marketing and UI text with A/B testing
Collecting, analyzing & presenting data
Applying findings to your designs

Chatbot Writing & Design

Price: US $550

This course is an introduction to conversational design for text and web-based bots. You’ll learn how to design effective chatbots based on the business problem and your users’ needs. As a UX writer, you’ll understand how to use your skills to craft wonderful chatbot conversations that sound more like a human, and less like a robot. Get started with conversation design in this course for senior and advanced UX writers and designers.

Marketing Writing for UX Writers

Price: US $550

The course teaches how to write for every step of the customer journey—from marketing to product engagement—with plenty of examples, how-tos and practical advice you can use in your everyday work. Increase engagement with your writing across multiple channels including video, SEO, social media, EDMs, websites and more.

What's customer experience and why does it matter for UX?
How to get started writing for the customer experience
How to write for increased engagement
How to write for the "end-to-end" customer journey
How to write for CX touchpoints
Tools and tips for CX writing success in the real world

The Brand Voice Lab - New!

Price: US $350

Experiment with writing for voice to gain a deep and meaningful understanding. This online, self-paced course is made for anyone who creates, establishes, or shapes the voice of content. for products and experiences. You’ll learn how to:

Accessibility for Product Teams

Coming soon!

Translation & Localization

Coming soon!

Supporting Courses

The Microcopy Course

Price: US $230

A practical video course based on the Microcopy book! Learn to write clear, concise language for critical UI components with this introductory video-based course from Kinneret Yifrah.

Intro to UX writing
10 best practices from UX Content Collective
Brand voice
Conversational writing
Engagement
Buttons (CTAs)
Error messages
Forms
Success messages
Empty states

The Career Course

Price: US $350

This self-paced online course guides you through career development steps with expert advice to help you learn, focus, and grow as a UX writer, content designer, or content strategist.

Understanding the content design job field
Analyzing skills
Creating your portfolio
Acing interviews & design challenges
Climbing the career ladder
Creating your plan & meeting with a coach

Train up your whole team with amazing discounts

Are you managing a team of writers and designers who don’t see eye-to-eye on processes, approaches, and writing styles? Unite your team and get big discounts in the process. Freelancers are welcome to partner up and sign up as a team! Check out more info

Team of 3 to 5?

Save 20%

To save even more, invite your designers, researchers, product managers, and front-end devs.

Team of 6 to 20?

Save 25%

The more team member you invite, the more you save on all online, self-paced courses.

Team of 20 or more?

Save 30%

Imagine having your entire team on the same page! Large teams benefit most.

Team discounts are available for UX Writing Fundamentals, UX Writing for Technical Writers, Content Research & Testing, and Chatbot Writing & Design courses. Gather up a group and get saving.