Prove the impact of UX content

UX Content Research & Testing

Proving the impact of your content is essential. Learn to conduct content research at every design phase, and take part in live user tests for insights.
  • 100% online and self-paced
  • Personal feedback from experts
  • Certification
  • Learn UserTesting.com and AI tools
  • Full price: US $800
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Payment plans available, including Affirm.

Affirm

Conduct tests with users through the UserTesting platform

Learn how to gather data from the start

Learn about the tools and organization needed to establishing a baseline and start testing

Apply the right tests for the design phase

Follow our Content Testing Framework to understand which test is best for your team and project


Design and run usability tests with real people

Gain real-world experience in testing users and learn how to use those tests to create insights and recommendations for UX content

Present your findings in a portfolio project

Learn how to synthesise, analyze and then report your conclusions to design teams in your portfolio-ready project

Test, don't guess: become a data-driven UX writer

What topics are covered in this course?

This course teaches methods to use at each design phase, plus:

  • How to initially research inspiration for your copy
  • Comprehensive methods for qualitative testing
  • Everything you need to know about A/B testing copy
  • How to discover users’ preferences for UX content
  • Create strong recommendations based on your testing—and back them up with data
“The course gave me a good base for testing content and conducting content research. The final project was a great way to apply the concepts that were covered. I was able to apply what I learned to my current role right away.”
Stephanie Eddy
Senior Digital Writer, HR Block Canada

👉 See more course reviews and student success stories

Who should take this course?

The UX Content Research & Testing course is designed for a range of students:

  • Working UX writers and content designers who want to prove the impact of their content
  • Design teams who struggled with testing content through the design process
  • Content professionals working in adjecent industries like copywriting, social media, or any other role focused on content
  • Anyone working in a software design team
“I really liked the real-life case studies! And the section about how to measure successful A/B tests.”
Laura Luck
UX Writer, Sendle

How long does this course take to complete?

The UX Content Research and Testing course typically takes about 20-30 hours to complete.

This course is designed to fit around your schedule. Lessons are available on-demand at any time. There is no live instruction, so you’re free to study whenever you have time.

“Moving from the content side into a role based on analytics, I found the Content Research and Testing course a solid foundation with practical exercises and great advice on how to analyze data and present my findings.”
Alexandra Duncan
Content Strategist

What else do I get from the course?

We love supporting our student community, both inside and outside a course.

  • Access to a community Slack, where you can speak with other students and members of the grading team
  • Free admission to monthly Q&A sessions
  • A personalized portfolio page with a unique URL that verifies which certificates you’ve received
  • A spot in our certified UX writers’ directory
  • Lifetime access to the course, including any future updates!

Why take this course?

Proving impact and influence is essential for UX writers and content designers. Whether you’re working as a UX writer full-time or just want to learn a new skill, we think the course has something for everyone:

  • Get the skills you need to succeed in a new career
  • Combine your existing hands-on knowledge with strong theoretical principles
  • Understand how to actually prove the impact of UX content
  • Upskill and contribute to a design team in a completely new way

Self-paced learning with expert feedback along the way

Meet all our expert instructors

Kyra Lee
UX Writer, UserTesting

Catherine Chea
Conversation Designer, BMO

Ellen Feldman
Content Designer, Expedia

Take a look inside the course

Get personalized feedback on your assignments directly from working content designers

Complete a challenging final project in which you design, conduct, and synthesize information from user tests conducted through UserTesting.

Create a comprehensive presentation where you identify and justify content changes

UXCC Student profile for the fictional character, Support Squirrel.

Create a public student profile with a unique URL to verify your expertise and stand out to hiring managers

Walk away with a certification to back up your skills—one that hiring managers recognize and respect

Why choose UX Content Collective?

👉 Explore courses 

👉 Explore workshops

We are the global leader in UX writing and UX content design training for thousands of individual students and hundreds of teams. Our courses were created by content designers, for content designers. Our founders offer over 60 years of combined experience at Google, Intuit, and Amazon.

Self-paced with personal feedback

Graded by working experts

Hands-on with industry tools

A personal portfolio page

Lifetime access and future updates

Monthly webinars for students

Access to student Slack

Vetted and approved by industry leaders

Align your team with UX writing best practices

👉 Fortune 500 companies choose us to train their product teams

Uber
HSBC
Slack
CVS Health
Palo Alto Networks
Google
“I loved learning that there are so many different ways to test content, and that sometimes combining a few methods is necessary to get the info we need.”
Cullyn Thomson Rubin
Senior UX Writer
CVS Health

Meet the minds behind the curriculum

Our courses are vetted by industry leaders

Bobbie Wood
Bobbie Wood
Founder, UX Content Collective
Patrick Stafford
Cofounder & CEO, UX Content Collective
Enroll Now
Get the Syllabus
Sign Up a Team

Any Questions?

Contact Dhanushka (Customer Success Manager) with any questions about the course, team training, or anything else!

Payment plans up to 12 months 

Payment options include credit card, PayPal,  and bank transfer. 

Affirm is available for students in the United States and Canada. For students in other countries, we offer plans over 4 or 6 months.

Pre-requisites

  • Some knowledge of user experience design and methods
  • Fluent English writing proficiency. If English isn’t your primary language, take this free test to assess your proficiency. Scores at C1 or above indicate readiness for the course.
  • Some familiarity with UX terms and methods
  • A Google account for sharing with instructors
  • A computer with an updated Chrome browser
  • A broadband internet connection
 

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