Expert Training in Content Design & UX Writing
Get a full UX content education
Learn everything you need to work as a UX writer on a design team. Learn how to develop voice guidance, write for components, collaborate with teams, edit copy, prep deliverables, and present a portfolio-ready project.
Designed specifically for technical writers who want to add UX writing skills to their toolkit. Bring priceless UX writing skills to your technical documentation and earn a certificate to support your next career move.
Expand your content design and UX writing skills with training in content testing. We’ve partnered with UserTesting to provide all students with access to unmoderated tests as part of a challenging final project.
Learn how to design effective chatbots based on the business problem and your users’ needs. Understand how to use your skills, including AI, to craft realistic sounding and helpful chatbots.
This course is designed for anyone who creates, shapes, or influences digital experiences. Guide accessible content creation so your customers feel comfortable and successful using your product.
Master writing for every step of the customer journey. Increase engagement across multiple channels including video, SEO, social media, EDMs, websites, and more.
Understanding voice & tone is crucial for any type of writer, especially those working with UX. Experiment with your writing and learn to create unique product experiences.
Enter the world of translation and localization to understand the impact of writing and design for global products. Learn best practices for managing UX localization projects and create your own localization framework and strategy.
A practical video course based on the Microcopy book! Learn to write clear, concise language for critical UI components with this introductory video-based course from Kinneret Yifrah.
This self-paced online course guides you through career development steps with expert advice to help you learn, focus, and grow as a UX writer, content designer, or content strategist.
Tackle design files with confidence. Learn how to handle text, find and manage layers, and collaborate like a pro. You’ll leave with a starter Figma file and some new pieces for your portfolio.
Learn power techniques to accelerate your content-first designs and collaborate more efficiently. Get beyond text editing. Time to demo those creative ideas using every designer’s favorite tool.
Create inspired UI text throughout user experiences. Becoming a wizard of voice & tone requires practice modulating your word choices. Discover how to use poetic devices and techniques to create deep, nuanced shades of tone.
Measuring the impact of content is tough… but it can be done! Learn qualitative and quantitative content testing techniques with hands-on exercises. Develop a test plan and measure your impact based on the right test methods.
Naming is a skill that requires a lot of consideration and focus. A naming mistake can be costly for users and the business. Learn what makes naming successful so your team gets it right.
Error messages can make or break an experience. Learn to write error messages that keep users happy, successful, and on task. Establish content and design patterns for consistent delivery, and learn to work with devs to edit errors in bulk.
Learn how to deliver value to your product team while scaling content at the same time. This workshop will set you up so you know where to start, what your first priorities should be, and how to create a clear plan to produce helpful assets.
In this jam-packed session, you’ll learn critical UX writing best practices, including how to write for UI components, how to guide users, and when to add microcopy. You’ll also apply rules for writing forms, dialogs, alerts, and error messages.
Discover what UI design systems look like in Figma, how they’re built, and how to get closer to the design process. Learn to create and manipulate components, and collaborate with designers.
Learn what makes up content operations, including how to conduct stakeholder interviews, map your current process, and create an action plan. You’ll leave with a content ops playbook to guide your people, process, and tools development.
Our students are excelling
Respected certifications developed by industry experts
Our Advisory Group of outstanding content design leaders reviewed and vetted the scope of subjects in our courses. Hiring managers know you’re ready to get the job done.
Hands-on experience with industry-standard tools
We partner with the top tools & software providers you need to succeed in your content design career including Figma, UserTesting, Voiceflow, and Lokalise.
Expert instructors who guide you on portfolio-ready projects
Our course instructors are professional UX writing leads and subject matter experts from Google, Amazon, Facebook, Intuit, Vogue, and more.
Quizzes and writing exercises give you the confidence and practice you need. Build up your writing skills and finish every certification course with a portfolio-ready project.
Resources & upcoming events
How to use AI in the UX writing process
2023 UX Writing Salary Survey
How tiny UX copy tweaks make a big impact
Gender-Inclusive Language Project
“Learn more” is not enough
How to research and test content
10 content design heuristics
Tips for your UX writing portfolio
We're here to help!
Have any questions about our courses? Interested in training your team and want to know more? Let us know - we're here to help and give you everything you need.
Dhanushka, Customer Success Manager