Rachael Hyland

I started my career at Apple as a localization, translation, and quality assurance specialist responsible for localizing and testing Hindi content for products like Apple TV, Apple Fitness, and Apple Music.

While in this role, I discovered my passion for product design and completed a certificate in this subject from Springboard.

From there, I went on to work at companies large and small, first as a UX writer and then as a content designer. In my role at QuickBooks Intuit, I was promoted quickly to a senior content designer role.

Now I work at Peloton Interactive where I primarily design new features on app, web, and equipment interfaces. My background in localization, product design, and content design gives me a unique perspective that will help others who want to break into this industry from another field.

With these skills and experiences under my belt, I can advise others on what it means to design for global audiences, function independently as a product designer but also collaborate effectively with others and, of course, design content.

Everything I do is informed by the fundamental idea that content is design, and it’s my goal to empower other content designers, no matter their experience level, to do the best work of their careers.