We surveyed more than 130 content designers and UX writers – here’s what they told us about how AI is actually changing the work.
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73% work at organizations currently building content-related AI tools
Technical demands of content design have increased
More of that work is moving into systems and governance work.
But that greater efficiency isn’t leading to people having more time to work…
UX Content Collective, an education company for content designers and UX writers. We’ve trained content teams at companies including Google, Atlassian, and Slack, and we run the industry’s longest-running certification in UX writing. The survey was designed and analyzed by our team.
August 2026, via an online survey. We received 132 usable responses. 74% of respondents have six or more years in the field, and 49% are based in North America. Some questions were shown to subsets of respondents, so base sizes vary and are noted throughout the report.
Yes. Cite any statistic from this page or the report with a link back to this page as the source. For other enquiries contact us at info@uxcontent.com
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Writie interface content, error messages, and product copy.
Systems thinking, research, hierarchy, and operations.
Chatbot design, AI content workflows, and ethics.
Testing, measurement, and research methods for content.
Writing for accessibility standards and localizing content.
Figma, working in code, and technical worfklows.
Voice frameworks, tone, and consistent identity.
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Customer Success Manager
"Technical Foundations is fantastic, easy to understand, and simplifies complex terms. I wish I had access to this course when I started out."
Risi FinkelUX Writer and Content Designer, Google
October offer!
Content design is changing. Learn to work confidently with content in code, GitHub and AI tools, and develop the technical skills to take your career further.
Technical Foundations + 12 months of UXCC membership
Offer price: US $400 for both
Save US $120
Your UXCC membership includes: