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UX Writing Essentials

Teach your team best practices for user interface text. Whether you’re creating strings yourselves or with generative AI, know what works and what doesn’t.

Standard price: USD $550 per attendee

Uber
Palo Alto Networks

Meet the presenter

Patrick Stafford

Patrick is a cofounder of the UX Content Collective. He is a former Lead Digital Copywriter for MYOB, the largest accounting software provider in Australia.

He hosts the “Writers of Silicon Valley” podcast.

“One of the pieces of support that your program provides for me is that newer team members are able to explain why something’s being written in the way that it has.”
Craig Bell
Director of Content, Xello
“I was super excited to bring in outside training. You showed that you had the knowledge in technical writing and that was perfect.”
Lisa Hultman
Senior Dr. of Product Content ServiceNow
”Thanks for your brilliant UX writing workshop—I found it really useful and insightful.”
Mark Sellings
Senior Technical Writer, Boomi
“I think that was the most useful learning session we’ve done since I’ve been at Asurion.”
Josh Sullivan
UX Designer, Asurion

Learn UX writing best practices

Whether you’re working with a full team of content designers or you’re managing a team that writes UI strings (with or without AI), you need to start with first principles:

  • Write for interfaces and common components
  • Increase customer success
  • Hands-on practice with multiple execises
  • Checklists and frameworks for UX writing best practices

About the workshop

What will your team leave with?

Who is this for?

What happens at the workshop?

Live, remote workshop

We can train any team, anywhere in the world - get your in-house and remote team members in the same workshop.

Fundamentals of Support Content Certificate

Earn a certificate

Team members will earn a certificate for completing the workshop.

Learn Web Content Accessibility Guidelines

Get the full recording

Can’t make it live, or just want to review? Your team will get access to the full replay after the workshop.

Hands-on exercises

Your team can learn with hands-on exercises, including examples from your own software.

Organize a private session for your UX team

Uber
HSBC
Slack
CVS Health
Palo Alto Networks
Google

We can work with you

Interested in this workshop? We can organize a private session for your team, including custom exercises based on your work - and even combine this workshop with other training or self-paced courses.

Get in touch and we'll upskill your team in no time.

Download the syllabus & get notified of new workshop dates!

Every time we add a new session for UX Writing Essentials, we’ll notify you straight away.

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