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UX Writing for Technical Writers

Strengthen your technical writer skills by learning how to write for users, not just documents. In this course, you’ll bridge the gap between technical content and UX writing.

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Standard price: USD $1,000.00
UXCC students: USD $1,000.00 $850.00

Courses for Technical Writers

Meet the authors

Bobbie Wood
UXCC, Google, Intuit

Bobbie Wood is the founder of UXCC, a former technical writer, and was previously the Head of UX Content for Google Payments.

Dave Connis
OutSystems

Dave Connis is the Lead Content Designer of OutSystems. He moved to UX content after working as a technical writer for several years.

“This is a very unique course. I haven't been able to find anything that addresses this intersection of doc writing and UX writing."
Holly Jauch
Sr Technical Writer & Editor, Splunk
"You showed that you had the knowledge in technical writing and that was perfect.”
Lisa Hultman
Senior Director of Product Content ServiceNow

From documents to interfaces

Technical writing explains; UX writing guides. This course helps you build on your technical writer skills in design.

As digital products evolve, the role of writing is expanding beyond traditional documentation. This course helps you follow a technical writer career path to meet that shift.

About the course

What do you leave with?

Who is this for?

How does the course work?

Hands-on exercises

Complete challenging work that reflects real-world scenarios at the end of each unit.

Personalized feedback

Get personalized feedback at the end of each unit from working content designers.

Final project in Figma

Finish with a comprehensive, challenging project to showcase your skills.

Fundamentals of Support Content Certificate

Earn a certificate

Showcase your professional certificate on LinkedIn.

Study aids

Get detailed summaries at the end of each unit - and you get lifetime access to the course.

Learn Web Content Accessibility Guidelines

30+ instructional videos

Watch professional content designers break down complex topics.

Course syllabus: improve your technical writer skills

Concepts

Strategies, best practices, and techniques

Write for UI components

Create UX deliverables

Integrate design steps in your workflows

The choice of 5,000+ learners

"Our product team made a content update using the ideas from the Fundamentals of UX Writing course. We've since seen a 20% increase in conversions."
Sam DeReign
Group Content Strategist, Course Hero
“One of the pieces of support that your program provides for me is that newer team members are able to explain why something’s being written in the way that it has.”
Craig Bell
Director of Content, Xello

Grow technical writer skills with experts

Kevin Bui

Senior Content Designer, Atlassian

Jenny Cowan

Content Design Team Lead, Later

Daree Allen Nieves

Freelance Content Designer

Thy Nguyen

Principal Content Designer, Walmart

Sammie Spector

Design Lead, Vogue

Casey Webb

Senior Content Designer, eBay

Some frequently asked questions

Do I need a course to learn UX writing?

There are plenty of good ways to learn UX writing, including books, articles, and practice. 

We think a course can be useful because it brings together resources and exercises that you won’t be able to on your own. Plus, we offer feedback from working UX writers and content designers.

Technical writers, who are accustomed to crafting detailed documentation and instructions, are uniquely positioned to influence UX. Their ability to present complex information in a clear and accessible way directly impacts how users experience a product. By integrating UX principles into their work, technical writers can enhance the usability of their content and, by extension, the product itself.

Yes, the UX Writing for Technical Writers course comes with a certificate. You’ll receive a certificate once you successfully complete the final project.

Yes! The Fundamentals of UX Writing course requires you to learn at least some basic Figma skills to complete the final project. We include some instructional videos to learn Figma from the perspective of a content designers and UX writer.

Yes, we think UX writing is important to learn even when using artificial intelligence. Although AI can be a great tool when writing for user interfaces, you still need to know what separates “good” UX writing from “bad” UX writing.

Fortune 500 companies choose us to train product teams

Upskill your UX content team

We can combine self-paced courses, workshops, or create custom sessions for your team based on unique needs.

Get in touch - we'd love to speak with you.

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