New offer! Enroll in Fundamentals of UX Writing, get our new Error Messages video course FREE.

A self-paced video course with feedback

Error Messages: Essentials, Systems and Standards

Error messages are critical for user success. Learn how to write content that guides users, reassures them, and gets them back on track in this online video course. Get feedback on exercises from working content designers!

  • Self-paced video course
  • Personal feedback from experts
  • Earn a certificate
  • Enroll and get 15% off courses and workshops forever

Payment plans available, including Affirm.

Affirm
Man Sitting on the Bench and Working
Format Duration Standard Price UXCC Student Price
Online video course, self-paced with personalized feedback 2-4 hours 2 months, no interest US $102 (Students already in a course or workshop get 15% off)

Write error messages that put users first

Learn the dos and don’ts

We’ll walk through tons of examples so you have a clear understanding of what to do—and what to avoid.

Get users back on track

You’ll learn the key strategies to creating successful error messages to keep users happily moving through your product.

Plan ahead

Learn strategies for guiding users through complex situations, including explaining details and possibly avoiding an error altogether!

Learn valuable UX writing and content design skills

Why do UX writing skills matter in the age of AI?

The principles that guide design are constant, no matter what tool we use. It doesn’t matter if we write UI text with a pen or generative AI – content design requires an ability to separate good content from bad.

That’s what we teach: a solid foundation in best practices, with feedback from working professionals, so you can use any tool to get the job done.

“Everything was super helpful and actionable, from the writing principles to the analyzed examples.”
Cyril Léton
Content Designer, Sendinblue

What topics are covered in this course?

  • Multiple instructional videos
  • Types of error messages
  • How to write errors for form fields
  • How to educate in complex scenarios
  • How to avoid some error messages altogether
  • How to research errors and how to edit in bulk
  • How to create consistent, reusable patterns for better user experiences
  • A clear understanding of how to write great error messages
  • A better grasp of proactive error messaging versus reactive
  • Methods for communicating info in complex scenarios
  • Knowledge of how to deliver the right message the right way

Who should take this course?

  • People who are completely new to UX writing
  • Content professionals working in adjecent industries like copywriting, social media, or any other role focused on content
  • Anyone working in a software design team

Self-paced learning with expert feedback along the way

Take a look inside the course

Get personalized feedback on your assignments directly from working content designers

Walk away with a certification to back up your skills—one that hiring managers recognize and respect

Why choose UX Content Collective?

We are the global leader in UX writing and UX content design training for thousands of individual students and hundreds of teams. Our courses were created by content designers, for content designers. Our founders offer over 60 years of combined experience at Google, Intuit, and Amazon.

Self-paced with personal feedback

Graded by working experts

Hands-on with industry tools

A personal portfolio page

Lifetime access and future updates

Monthly webinars for students

Access to student Slack

Vetted and approved by industry leaders

Align your team with UX writing best practices

Uber
HSBC
Slack
CVS Health
Palo Alto Networks
Google
“One of the pieces of support that your program provides for me is that newer team members are able to explain why something’s being written in the way that it has.”
Craig Bell
Director of Content at Xello

Meet the minds behind the curriculum

Our courses are vetted by industry leaders

Bobbie Wood
Bobbie Wood
Founder, UX Content Collective

Any Questions?

Contact Dhanushka (Customer Success Manager) with any questions about the course, team training, or anything else!

Payment plans up to 12 months 

Payment options include credit card, PayPal,  and bank transfer.

Affirm is available for students in the United States and Canada. For students in other countries, we offer plans over 4 or 6 months.

Pre-requisites

  • Some knowledge of user experience design and methods
  • Fluent English writing proficiency. If English isn’t your primary language, take this free test to assess your proficiency. Scores at C1 or above indicate readiness for the course.
  • Some familiarity with UX terms and methods
  • A Google account for sharing with instructors
  • A computer with an updated Chrome browser
  • A broadband internet connection
 

Comments are closed

Get Your Syllabus

Enter your email to receive a course guide including a full syllabus, learning outcomes, and extra course information.

fundamentals_hero99-1.png

Free! Get our exclusive report: the future of AI and content design

Over 125 content designers reveal how they use language models, their thoughts on the future of the industry, and more…

We’ll also send you news, discounts, job listings, and more