Inside the repo I built to teach technical content design
The UX and content designers with the most leverage understand technical environments and the mental models of the developers they work with.
From content designer to content architect
The traditional model of content designers embedded in product teams, writing copy flow by flow, isn’t built to last. The evolution of the role could look less like a writer and more like an architect.
The 8 technical content design skills you should learn
The job of a content designer is to guide users through an experience using the right information at the right time. Everything else you learn should be in support of that goal. But “everything else” can cover a wide variety of skills to make that job easier.
Content design isn’t about words, and never was
For 20 years, content designers have been arguing for visibility. And for twenty years, the answer has mostly been polite nodding followed by getting looped in after the product brief was already written. AI changed that, but not the way people think.
Words as Data: The Future of Content Design
We held a panel with 3 experts and explored what it means to treat content as data, how content designers can move from static documentation to living systems, and what this shift means for working with engineering, product, and design teams.
Content design in 2026: 7 professionals give their thoughts
Content design in 2026 is going through a period of incredible change. The good news? This is a time for content designers to take charge and lead.
Content design in 2026: what’s changing, and what to do about it
I’m a pretty optimistic person in general, so you should always approach my takes skeptically. But…
What do content design teams look like in 2025?
I spend a lot of my time talking to both content designers and team leaders. None…
UX Content Collective vs others…what makes us different?
Choosing the right content design course can be challenging. It can be hard to know which…
Good writing might be bad content design
Our field has over-pivoted into execution, to a degree. We’ve forgotten that the true magic and value of our work has never been the actual creation of good writing in the interface, but all the thinking and processes that lead up to the creation of those words.
Why content designers need to understand business goals
This post is an excerpt from our course, Advanced UX Content for Product. When content designers…
12 ways to grow your content design career
Creating a content design career doesn’t come with a checklist. For many content designers, the early…
Course excerpt: How to prioritize product content initiatives
The following is an excerpt from our course, Advanced UX Content for Product. This excerpt is taken from the lesson “Planning and prioritization across product systems.”
How content designers can (and should) use JSON files
This is the story of how I accidentally discovered that the solution to our industry’s biggest problem—creating a true Single Source of Truth for copy—was hiding in plain sight, written in a language we thought was just for developers.
Announcement: A course for the future of content design
Join the waitlist for Advanced UX Content for Product. Content design is going through a transformation.…
Content Design 3.0: Principles for the future
The content design field is changing. It’s time to think carefully about what skills to prioritize, and how to adapt.
