Mark’s experience
From stand-up comedy to copywriting, branding to conversation design, I’ve been engaged in the creative process for the better part of my life. In my current role as a Sr. UX Architect (Conversation Designer), I support and influence the continuous design of Allstate’s UX, UI, and CX conversational touchpoints.
In the past, I’ve provided conversational UX/UI copy and creative direction for an AI startup, scripted digital content for a Fortune 100 brand, and ideated treatments and original concepts for an established studio.