Workshop: UX Writing Essentials

Description

Workshop: UX Writing Essentials

In this fast-paced, jam-packed session, we’ll cover UX writing best practices and techniques like how to assess a page or screen for missing microcopy and how to write actionable error messages. We’ll cover user-centered methods to help you write effective forms, instructional text & tooltips, notifications & alerts, and dialogs & modals. We’ll also cover how to write inclusively so everyone feels welcome and well-served. Come ready to learn and try out the techniques yourself!

Covers:

• Applied principles and best practices for UX writing
• The impact of voice & tone with hands-on exercises
• Detailed heuristics (checklist!) on writing for common UI components
• What users need and how this informs when to add microcopy
• Writing for empty states, forms, onboarding, notifications, and error messages
• Hands-on practice using variations on voice + tone, writing UI text, and writing difficult messages

Attendees leave with:

• A deep knowledge of why UX writing is the core of a great user experience
• An understanding of how to do the writing with examples of what works
• A standardized checklist to guide writing for interfaces and emails