Conversation design and chatbot certification
Take your UX writing and design skills to the next level. Understand your strategy, then craft a chatbot prototype using AI skills. Add conversation design to your portfolio. All online and self-paced.
| Format | Payment Plans | Payment methods | Standard Price | UXCC Student Price |
|---|---|---|---|---|
| Online, self-paced with personalized feedback | 4 or 6 months, no interest |
| US $550 | US $476.5 |
Give your chatbot with a personality and a brand voice to keep users engaged while providing a service they need.
Conversation design is a new interaction mode with its own set of principles. Learning them puts you ahead.
Learn how to guide users through automated tasks that save your company headaches, time, money.
We’ll guide you through creating a real chatbot prototype for your portfolio to present to hiring managers.
It doesn’t matter whether you’re creating a chatbot guided by specific rules, or you’re relying on Large Language Models – conversation design principles don’t change.
Watch UXCC CEO Patrick Stafford explain the core concepts behind the conversation design course, and why they’re applicable to any type of chatbot experience.
Over the next 3-5 years, the demand for people with conversational design skills will skyrocket. A natural evolution for UX writers will be moving to writing dialogs and responses that solve user problems through targeted, concise, people-centered conversations.
The Conversation Design for Chatbots course typically takes about 10-20 hours to complete.
This course is designed to fit around your schedule. Lessons are available on-demand at any time. There is no live instruction, so you’re free to study whenever you have time.
The future will be filled with machine learning, artificial intelligence, and voice-based interfaces. The need for writers and designers will intensify as companies find the best, most effective ways to connect with customers through these new interfaces.
That’s where you come in.
Over the next 3-5 years, the demand for people with conversational design skills will skyrocket. A natural evolution for UX writers will be moving to writing dialogs and responses that solve user problems through targeted, concise, people-centered conversations.
Get personalized feedback on your assignments directly from working content designers
Instructional videos that reinforce lesson concepts and show chatbot development in action
Complete a challenging final project in which you design and build a chatbot prototype in Voiceflow, which features new integrations with ChatGPT
Walk away with a certification to back up your skills—one that hiring managers recognize and respect
We are the global leader in UX writing and UX content design training for thousands of individual students and hundreds of teams. Our courses were created by content designers, for content designers. Our founders offer over 60 years of combined experience at Google, Intuit, and Amazon.
Self-paced with personal feedback
Graded by working experts
Hands-on with industry tools
A personal portfolio page
Lifetime access and future updates
Monthly webinars for students
Access to student Slack
Vetted and approved by industry leaders
Our courses are vetted by industry leaders
Contact Dhanushka (Customer Success Manager) with any questions about the course, team training, or anything else!
Payment options include credit card, PayPal, and bank transfer.
Affirm is available for students in the United States and Canada. For students in other countries, we offer plans over 4 or 6 months.
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