Writing Better Error Messages for UX
Design effective error messages that guide users. In this video course, you’ll learn how to write clear error messages that improve user experience. We’ll cover UX writing best practices for error states and explore scalable messaging standards.
Standard price: USD USD $ 120.00
UXCC students: USD USD $ 102.00 USD $ 102.00 (15% off!)
Currencies other than USD are estimates. Payments are in USD.
Meet the authors
Bobbie Wood
UXCC, Google, Intuit
Bobbie Wood is the founder of UXCC, a former technical writer, and was previously the Head of UX Content for Google Payments.
Write effective error messages
Clear, thoughtful error messages do more than fix mistakes — they build trust. When users encounter errors, the right messaging can guide them forward, reduce frustration, and reinforce the overall user experience.
In this course, you’ll learn how to design error messages that are supportive, actionable, and aligned with user needs — not just technical explanations.
What do you leave with?
Who is this for?
How does the course work?
Complete challenging work that reflects real-world scenarios.
Get personalized feedback working content designers.
Showcase your professional certificate on LinkedIn for writing effective error messages
Watch professional content designers break down complex topics.
Content Designer,
Microsoft
Content Design Team Lead, Later
Freelance Content Designer
Principal Content Designer, Walmart
Design Lead, Vogue
Senior Content Designer, eBay
Not everyone needs a course. But a course like ours can offer you the fundamentals in a structured way, without having to search and collect all the resources yourself.
Plus, you’ll get feedback from real people who work in the industry. That’s worth a lot when it comes to finding mistakes or things you might miss on your own.
There are a lot of great courses out there. Courses from UX Content Collective are different because we’re a training provider created by content designers, run by content designers, for content designers.
We also combine the benefits of self-paced learning, along with real feedback from real people. You can learn according to your own schedule.
Yes! The Error Messages course offers a certification, once you successfully complete the final project.
Yes, we think UX writing is important to learn even when using artificial intelligence. Although AI can be a great tool when writing for user interfaces, you still need to know what separates “good” UX writing from “bad” UX writing.
The Error Messages course offers personal written feedback on assignments at the end of each unit. We also offer a separate coaching service if you want to meet with a mentor.
We can combine self-paced courses, workshops, or create custom sessions for your team based on unique needs.
Get in touch - we'd love to speak with you.
Every time we add a new session for Error Messages that Work Every Time, we’ll notify you straight away.
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