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Train your team
for modern content design

Content design is changing fast. Teams are expected to work confidently with AI, evaluate its outputs, collaborate with technical teams, and take on more strategic responsibilities.

We help content teams build the skills to keep up, take on new challenges, and deliver better work without losing sight of what makes good content design.

Easy enrollment

Get your team started quickly

Flexible pricing

Discounts for 3+

Track progress

See who's learning

Get in touch about training

Buy self-paced course seats

“We absolutely loved the session. It was like a micro MBA, and the knowledge you shared will help me continue to build a content design center of excellence here at Definity.”

Lonny Knapp

Content Design Manager, Definity

Teams we've trained

  • Atlassian
  • Google
  • ServiceNow
  • Uber
  • Slack
  • HSBC
  • CVS Health
  • Palo Alto Networks
  • Canva
  • Xello
  • Dropbox
  • Pfizer
  • LEGO
  • ByteDance
  • Splunk

What help does your team need?

How we can help

  • Model design and behavior
  • Writing and testing system prompts
  • Voice and tone for AI responses
  • Guardrails, refusals and edge cases
  • Conversation flows and fallbacks
  • Raising AI fluency across the team

Related training

“This session wasn’t about hype. It focused very much on practical applications and managing the actual tooling, which is what a content designer like myself finds the most helpful.”
Eddie Meardon
Eddie MeardonSenior Content Designer, Atlassian
Talk to us about this

Many ways to train your team

Training formats compared
WorkshopLive workshopsProgramCohort programsSelf-pacedCourses
Best for
Building specific skills quickly across your team
Developing deeper expertise through guided practice
Building skills person by person, at their own pace
Time commitment
3 to 4 hours
4 weeks
At their own pace
How does it work?
Live, instructor-led sessions with practical activities
Weekly live sessions, hands-on labs and coaching
Online lessons that fit around work
Can we train as a team?
Yes, book a private workshop for your team
Yes, run it privately or join a public cohort
Yes, enroll multiple team members
Can we tailor the training?
Yes, choose topics to suit your team’s needs
Add workshops or courses if needed
Choose different courses for different roles and skill levels
Can we use our own projects?
Yes, private sessions can use your own screens
Team members apply new skills to real projects
Practical assignments, graded by working content designers
What will our team gain?
Practical skills they can use straight away
Deeper expertise and a project developed during the program
New skills, graded work and certificates
How can we measure progress?
Review the work completed in the session
See what participants build and apply during the program
Track each person’s progress and completion
Examples
Structured Content in PracticeCarrie HaneAI in Content Design: Hands-on BuildingJason Fox
Technical Content Designer ProgramJeremy Hoover, MicrosoftContent Design AI AcceleratorWeekly 1:1 coaching
Advanced Content DesignWith 1:1 coachingFundamentals of UX WritingGraded, with a certificate
WorkshopLive workshops
Best for
Building specific skills quickly across your team
Time commitment
3 to 4 hours
How does it work?
Live, instructor-led sessions with practical activities
Can we train as a team?
Yes, book a private workshop for your team
Can we tailor the training?
Yes, choose topics to suit your team’s needs
Can we use our own projects?
Yes, private sessions can use your own screens
What will our team gain?
Practical skills they can use straight away
How can we measure progress?
Review the work completed in the session
Examples
Structured Content in PracticeCarrie HaneAI in Content Design: Hands-on BuildingJason Fox
ProgramCohort programs
Best for
Developing deeper expertise through guided practice
Time commitment
4 weeks
How does it work?
Weekly live sessions, hands-on labs and coaching
Can we train as a team?
Yes, run it privately or join a public cohort
Can we tailor the training?
Add workshops or courses if needed
Can we use our own projects?
Team members apply new skills to real projects
What will our team gain?
Deeper expertise and a project developed during the program
How can we measure progress?
See what participants build and apply during the program
Examples
Technical Content Designer ProgramJeremy Hoover, MicrosoftContent Design AI AcceleratorWeekly 1:1 coaching
Self-pacedCourses
Best for
Building skills person by person, at their own pace
Time commitment
At their own pace
How does it work?
Online lessons that fit around work
Can we train as a team?
Yes, enroll multiple team members
Can we tailor the training?
Choose different courses for different roles and skill levels
Can we use our own projects?
Practical assignments, graded by working content designers
What will our team gain?
New skills, graded work and certificates
How can we measure progress?
Track each person’s progress and completion
Examples
Advanced Content DesignWith 1:1 coachingFundamentals of UX WritingGraded, with a certificate

How our team training process works

  1. Talk to us

    Tell us what you need and the challenges your team faces.

  2. Get a plan and a quote

    We work with you to create a training plan that fits your team.

  3. Learn from experts

    Your team learns live or self-paced, with expert instructors.

  4. Review and practice

    Lifetime course access, workshop recordings and certificates.

Questions asked by team leads

How much does it cost?

We price training per person, based on the format and your team size. Once we understand what your team needs, we send a written proposal with the recommended training, what’s included and the cost per person. Self-paced courses have team discounts of up to 30%.

How many people do we need for a private session?

Private sessions are built for teams, but we can run smaller sessions on request. Get in touch and tell us about your team. You can also buy seats in a public session.

Can the training be built around our product?

Yes, for private sessions. Before the session, we learn about your product and your team’s work, then build exercises from your own screens, strings or prompts. Public sessions and self-paced courses follow their set curriculum.

What time do sessions run?

We schedule private sessions around your team’s time zone and our instructors’ availability. Public workshops and cohort programs run at set times, listed on each page.

What tools does the team need?

Tell us which tools your team is allowed to use. Before we book, we confirm the software and accounts each session needs. If your company restricts installs, we’ll work out how the exercises can use your approved tools.

Do people get recordings and certificates?

Yes. Every seat includes the recording and a certificate on completion. Anyone who misses a live session can catch up on the recording.

Can we change who attends?

Yes. Let us know before the session and we’ll swap attendees for you.

Can we pay by invoice or PO?

Yes. We can invoice your company, work with your purchase order process, or take payment by card.

Can we pay now and schedule later?

Yes. You can pay for training now and schedule it when it suits your team.

Can I see how my team is progressing?

For self-paced courses, yes. We set you up as a team lead so you can see each person’s progress and completion.

We’re here to help your team!

We can combine self-paced courses, workshops, or create custom sessions for your team based on unique needs. Get in touch – we’d love to speak with you.

Dhanushka

Customer Success Manager

FREE 2026 REPORT

Content design is changing fast.

See what 132 practitioners told us about AI, skills, systems work, and where the role is heading. Join the list and get the free report.

AI in Content Design Report 2026