It’s time technical audiences got some UX writing love.
Are you a technical writer looking for ways to level up your work? Are you interested in UX writing?
If you answered yes to these questions, you’re in the right place. Welcome. Our new course guides tech writers like you to the UX tools and strategies you need to get ahead of the curve, flex new skills, and become a user-centered technical writer.
“Discover the incredible amount of impact you have, how to bring UX principles into documentation, the basics of UX writing, as well as a ton of other tools, tricks, and best practices for writing human-centered technical content.”
— Dave Connis, Sr. Documentation & UX Writer, Course Author
Quick Links
Lesson 1: Technical & UX writing compared
Lesson 2: How good UX affects documentation
Frequently asked questions about the course
How long is the course? Is it self-paced?
Time estimates fall around 20-40 hours of study and practice work for this course depending on your speed. There are 5 units in the course. Each unit is broken down into a series of 3-6 lessons with practice quizzes and reviews along the way. To be certified, you must receive a passing score on the final project and final exam.
This course is designed to fit around your schedule; lessons are available on-demand at any time. There is no live instruction, so you’re free to study at your own pace.
Who is the course for? What are the prerequisites?
This course is made with technical writers in mind. If you’re a tech writer who’s interested in applying UX best practices to your work, this course is for you. If you’re a tech writer who is interested in moving into UX writing full-time, consider UX Writing Fundamentals.
Prerequisites:
- A computer with the latest version of Chrome
- A broadband internet connection
- Fluent English comprehension and writing proficiency
- Working technical writing knowledge
- A love for writing, tech, and good communication with humans
How does this course differ from UX Writing Fundamentals?
The UX Writing Fundamentals course is designed for writers who are new to working as part of a design team. Perfect for junior writers looking to make a switch, or writers transitioning from adjacent roles who want to take on UX writing full time.
UX Writing for Technical Writers takes your existing technical writing knowledge and builds on it. You’ll learn to apply UX writing best practices to your work as a tech writer plus how to write for UI components. Designed for writers who want to be competent in both disciplines.
Is there a professional certification upon course completion?
Yes! If you successfully complete the final project and exam, you’ll walk away with a certificate to showcase your new skills.
Why should I study with UX Content Collective?
Unlike other courses out there, our courses are developed by expert UX writers and managers from companies like Google, Intuit, MYOB, Charter Communications, Amazon, and more. Studying with the UX Writers Collective will set you up to succeed at similar tech companies like Apple, Microsoft, Spotify, Shopify, and Netflix.
Already work in tech, but need to hone some world-class writing skills? Are you ready for a fun, creative, and lucrative job?
Come study with us! Our courses provide:
- A curriculum designed by professional UX writers from the world’s leading companies
- A solid, career-building foundation in user experience and design writing
- A Facebook group and a Slack Mentor group exclusively for students
- Practical, hands-on experience with the opportunity to finish a portfolio-ready project
- Personalized feedback from instructors on practice work and your final project
- More than just UX writing skills: the critical knowledge you need to succeed in a UX design team
Lesson 1: Technical and UX writing compared
Let’s acknowledge that there’s a growing overlap between technical writing and user experience (UX) writing. Technical writers are expected to understand what it means to be user-centered, efficient, clear, and focused on task completion. Many companies already consider their tech writers to be UX writers, and UX writers often write for technical audiences. There’s a spectrum between the two writing roles, not a hard line.
The goal of this course is to provide tech writers with UX and user-centered tools and frameworks to help them design and advocate for more user-focused experiences.
After completing the course as a technical writer, you’ll know how to:
- Help your users achieve goals and complete tasks faster and more simply by applying principles from UX writing
- Think of your documentation as a user-focused product
- Understand how to write for interfaces
- Learn how to bring meaningful design methods to your doc design and development
Let’s start with a rough comparison of each role. Differentiating between the two will help us articulate how to move the roles closer together.
What’s the same
At the most basic level, both types of writing help people to get stuff done using software or computers. Both types of writers must understand:
- Users’ goals
- Users’ specific characteristics, micro-culture, language, and common terminology
- The app, softwar