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Systems Thinking for UX Content​

Systems thinking is a powerful tool for designing scalable, connected UX content. In this 4-hour, hands-on systems thinking course, you’ll learn how to apply systems thinking principles to build content that scales across products.

Standard price: USD $400.00
UXCC students: USD $400.00 $340.00

Next session in your local time:

Meet the presenter

Dave Connis

During a brief stint as a junior UX developer, Dave found that he loved the UX part more than the development part, so he took a job as a technical writer. From there, he discovered UX writing. Now, he’s the Lead Content Designer at OutSystems.

"I left the session with a new way of thinking about and crafting my work."
Molly Stassford
Content Designer, Square
"David was a super fun and engaging facilitator. This is one of the best workshops I've ever done."
Sophie Benjamin
Senior Content Designer, Canva

Learn systems thinking and go beyond designing screens

UX content isn’t static — it moves across products, channels, and user journeys. Without a strong underlying system, even great UX content can become fragmented and inconsistent over time.

Our systems thinking course gives you a framework for designing content that scales — connecting interfaces, flows, and user experiences through clear, repeatable structures.

About the Systems Thinking course

What do you leave with?

Who is this for?

What happens at the Systems Thinking workshop?

Live, remote workshop

Join fellow content professionals anywhere in the world, no travel required.

Learn Web Content Accessibility Guidelines

Get the full recording

Can’t make it live, or just want to review? You’ll get access to the full replay after the workshop.

Fundamentals of Support Content Certificate

Earn a certificate

Show off your Systems Thinking course achievement with a certificate of completion.

Hands-on exercises

Learn systems thinking and apply your knowledge with interactive, real-world scenarios.

Organize a Systems Thinking course for your team

Uber
HSBC
Slack
CVS Health
Palo Alto Networks
Google

We can work with you

Interested in Systems Thinking training? We can organize a private session for your team, including custom exercises based on your work - and even combine this workshop with other training or self-paced courses.

We're looking forward to hearing from you!

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