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Systems Thinking for Content Design

Systems thinking is a powerful tool for designing scalable, connected UX content – especially when AI helps us build products faster. Learn how to apply systems thinking principles to build content that scales across products.

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Expert graded

Recording

Full replay

Certificate

On completion

Dave is the founder of System Design Lab. He was previously Lead Content Designer at OutSystems.

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$400

UXCC students save 15%
Team discounts available

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“I left the session with a new way of thinking about and crafting my work.”

“David was a super fun and engaging facilitator. This is one of the best workshops I’ve ever done.”

“David was a charismatic, clear, and compelling instructor. I LOVED experiencing a paradigmatic shift in how to approach content design.”

“This workshop is AMAZING. It gives me a totally new perspective on my work, and adds to the range of skills that we as content designers already need to have.”

Who is this workshop for?

Content designers

Mid-to-senior content designers who want to see the bigger picture

Product writers

UX writers looking to design smarter, more scalable content

Product teams

Product team members who want to better understand content systems

Content strategists

Content strategists working across complex journeys, products, or platforms

What will you walk away with?

Our courses are created by experts, informed by hiring managers, and reflect industry best practice.

5,000+

Students trained

200+

Teams trained

100+

Countries

An understanding of the concept of systems thinking in modern digital products

Tactics to combine concepts and words to bring meaning and representation

How to avoid 4 key issues: concept abstraction, concept stuffing, ignoring definitions, and weak definitions

How to apply systems thinking to day-to-day content design

How does the Hands-On Building workshop work?

A complete system for learning, practicing, and proving your skills.

4 hours, live

A live workshop with instruction and guidance.

Full recording

Rewatch the workshop whenever you like.

Certification

Earn a certificate when you finish the workshop.

Resources

Templates and frameworks to use after the workshop.

Book a private session for your team

We can combine self-paced courses, workshops, or create custom sessions for your team based on unique needs. Get in touch – we’d love to speak with you.

FREE: Take our Content Design Health Check and get a skills action plan.

Systems Thinking for Content Design

Feedback

Recording

Certificate

Dave Connis

Molly Stassford

Sophie Benjamin

Lily Binns

Aoife McKeown