The Content Design Blog

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Key UX writing and content design topics

What is UX writing?

What is content design?

Content testing

AI in content design

UX writing for technical writers

Accessibility in UX writing

Intro to content operations

Systems thinking for UX content

AI ·

How AI is changing UX writing and content design

Content designers have found themselves at the center of changes caused by artificial intelligence. Whether it’s using tools in day-to-day writing, helping create dynamic systems, or helping train…

Patrick Stafford·
May 14, 2025·

Content Testing ·

Content testing and measurement for UX

Content testing is the practice of evaluating whether the words in your product are clear, useful, and effective for the people using it. Testing helps content designers and…

Patrick Stafford·
May 10, 2025·

Accessibility and Localization ·

Trauma-informed content design: a comprehensive guide

As content designers, we already prioritize accessibility and inclusion; trauma-informed design is a natural extension of that work.

Megan Legawiec·
May 7, 2025·

Advanced UX Content ·

Announcement: A course for the future of content design

Join the waitlist for Advanced UX Content for Product. Content design is going through a transformation. In the past few years, the field has matured, diversified, and taken…

Patrick Stafford·
May 6, 2025·

Content Strategy ·

Systems thinking for UX: a guide for content designers

Systems thinking is a way of understanding the world that focuses on how things are connected, not just how they function in isolation. Rather than zooming in on…

Patrick Stafford·
May 5, 2025·

Content Strategy ·

Support UX: designing better knowledge base content

When users get stuck, they don’t always reach out. They Google. They scan your help center or knowledge base. They search inside your product, often frustrated, rushed, or…

Patrick Stafford·
May 2, 2025·

Accessibility and Localization ·

Accessible UX writing: a guide for inclusive content design

Accessibility isn't just about compliance with legal standards or ticking boxes on a checklist. It's about creating inclusive content design that works for real people in real-world situations.

Patrick Stafford·
May 2, 2025·

UX Writing Skills ·

What is content design?

What is content design? Learn the basics of this growing discipline, how it differs from UX writing, and what skills content designers need to succeed.

Patrick Stafford·
April 29, 2025·

UX Writing ·

What does “AI-first” mean for content designers?

Interested in content design? Check out our complete guide to content design (and how it’s different from UX writing). In March of this year, Shopify made a bit…

Patrick Stafford·
April 29, 2025·

Learning ·

What is UX writing?

Get an introduction to UX writing and content design: what it is, how it differs from other types of design, what UX writers do, how much they make,…

Patrick Stafford·
April 21, 2025·

UX Writing ·

How to build a content design GPT tool for your UX team

AI is shifting the landscape of content design from static documents, guidelines, glossaries, and messaging frameworks to dynamic LLMs that can provide stunning results in seconds.

Hunter Gebron·
April 20, 2025·

UX Writing ·

A checklist for product content health

If you need to think of your content as an ecosystem instead of individual assets, how do you get it right? If your decisions affect everyone, how is…

Erika Kramarik·
April 18, 2025·

Process ·

Using design feedback to strengthen UX content

Getting design feedback on UX content can be frustrating. Some feedback leads to meaningful improvements, while other comments send you in circles. But feedback isn’t just about making…

Urmi Shah·
April 7, 2025·

UX Writing ·

The content design hot take summit

We put 5 content designers together and gave them a challenge: give us your hottest take.

Patrick Stafford·
March 29, 2025·

Vibe coding: don't vibe code your content

UX Writing ·

Don’t vibe code your content design

AI won’t kill your vibe coding project. Bad content will.

Patrick Stafford·
March 26, 2025·

UX Writing ·

Creating job growth frameworks for content designers

Tired of content designers being seen as just writers? Here's how to build a growth framework that showcases their full potential and strategic value.

Sindhu Shivaprasad·
March 25, 2025·

UX Writing ·

A 4-step guide: how to network with content designers

Reaching out to content designers can be difficult, but worth it. Here are some lessons on how to approach people cold.

Shanika Powell·
March 17, 2025·

UX Writing ·

5 lessons for UX writers from behavioral economics

Behavioral economics, at its core, is the study of the biases which lead people to make decisions in an economic context. Here are 5 ways UX writers can…

James McGrath·
March 12, 2025·

UX Writing ·

Going global: reimagining content design communities

The global content design community is more diverse than ever, but it struggles with inclusion due to language barriers, tech issues, economic gaps, varying time zones, and cultural…

Anna Potapova·
February 28, 2025·

UX Writing ·

Defining content design contribution: shared vs. specialized tasks

At Condé Nast, our content design team is privileged to have evolved well beyond the “seat at the table” level of design org maturity. However, that doesn’t solve…

Sammie Spector·
February 23, 2025·

UX Writing ·

Passive voice in UX writing: what really matters?

While active voice gets all the glory for being clear and strong, passive voice quietly works behind the scenes to smooth out friction, emphasize user outcomes, and soften…

Oluwatoyin Adeoye·
January 30, 2025·

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The Content Design Blog

Key UX writing and content design topics

Content design blog posts

How AI is changing UX writing and content design

Content testing and measurement for UX

Trauma-informed content design: a comprehensive guide

Announcement: A course for the future of content design

Systems thinking for UX: a guide for content designers

Support UX: designing better knowledge base content

Accessible UX writing: a guide for inclusive content design

What is content design?

What does “AI-first” mean for content designers?

What is UX writing?

How to build a content design GPT tool for your UX team

A checklist for product content health

Using design feedback to strengthen UX content

The content design hot take summit

Don’t vibe code your content design

Creating job growth frameworks for content designers

A 4-step guide: how to network with content designers

5 lessons for UX writers from behavioral economics

Going global: reimagining content design communities

Defining content design contribution: shared vs. specialized tasks

Passive voice in UX writing: what really matters?

FREE guide: 5 ways to test your content