Content Design Blog

Inspiration ·

Chatbots save lives

In challenging times, Finn Astle shares how chatbots can significantly improve customer experience.

Finn Astle·
May 18, 2020·

Career ·

The anatomy of a UX writing job interview: what you need to know

Heather McBride shares her UX writing interview experience and discusses in detail what you can expect in your upcoming UX job interview.

Heather McBride·
April 28, 2020·

Learning ·

Course Preview: Conversation Design for Chatbots

Want to learn how to write and design chatbots? This guide will give you everything you need to know. No coding required!

Bobbie Wood·
March 17, 2020·

Leadership ·

Dear Companies, Here’s how to hire a UX writer

User experience (UX) writers are many things. A lot of us come from copywriting, technical writing, or support backgrounds and have spent a lot of time working to…

Meggan Oirech·
November 24, 2019·

Leadership ·

Why you should absolutely hire a remote UX writer

[vc_row][vc_column][vc_column_text] Hiring? Consider a remote UX writer! If you’re having trouble finding qualified candidates, consider hiring a remote UX writer. If you’re like many UX managers, the UX…

Bobbie Wood·
November 12, 2019·

Career ·

How to succeed as a remote UX writer

UX writing is a fast growing field, but job opportunities for remote workers are still less common than for UX designer or copywriter jobs.

Melissa Williams·
October 30, 2019·

Content Testing ·

How to research and test content and copy

Learning how to test and measure your content is difficult, but not impossible. This course will show you how.

Patrick Stafford·
October 3, 2019·

Career ·

The UX writer’s guide to influencing without authority

Influencing without authority is a skill that UX writers need to learn - and here's how.

Patrick Stafford·
August 20, 2019·

Leadership ·

The product design ratio

Interested in UX writing? Check out our complete guide to UX writing and content design. The other day I was scrolling through Twitter and saw this: Thank you,…

Andrea Dudla·
July 9, 2019·

Content Testing ·

How to become a data-driven UX writer (and how to A/B test copy)

Conversations about data are often focused on technical fields, like development and product management. When it comes to writers, data-driven decision making becomes a little fuzzy. How…

Patrick Stafford·
May 16, 2019·

Career ·

The UX course graduate survival guide

Something strange has happened over the past several years. With more UX graduates attending bootcamps and intensive sessions designed to get them up to speed on UX design and…

Patrick Stafford·
April 25, 2019·

A Venn Diagram shows how UX writing has the most overlap with design, followed by content strategy. There’s a slight overlap with UX research.

Learning ·

UX writing versus microcopy

Interested in UX writing? Check out our complete guide to UX writing and content design. So what’s the difference between microcopy and UX writing? The growth of UX…

Bobbie Wood·
April 25, 2019·

Free guide! 5 ways to test and measure UX content. Get the guide.

Want to learn a new skill, or start a career? Start here.

Step 1: Strengthen your UX writing foundation

Step 2: Add critical skills to round out your expertise

Step 3: Specialize

Build on your tech writing foundation with new skills