Train your technical writers in UX writing – join our training day on October 21. Learn more.
Train your technical writers in UX writing – join our training day on October 21. Learn more.
This is the published edition of our weekly UX writer and UX writing newsletter, The Dash. Sign up to The Dash to have these updates sent straight to your inbox!
You only live… forever? At least that’s the question surrounding data and posthumous chatbots. Let’s be honest, we’ve already seen how that episode of Black Mirror ends. Along with existential thoughts, this week’s Dash comes with a few new webinars, virtual events, and an important blog post on hiring multilingual writers. Cheers.
Kickstarting your UX writing career… part two. Thanks to all of your great career questions, we’ve decided to host a follow-up webinar. Catch up on part one and register for part two here! Can’t join? No worries, sign up and we’ll send you the recording after.
How not being a native English speaker makes me a better UX writer. Companies often list “native English speaker” as a job requirement but are they missing out on first-class writing talent? We think so. Our latest blog post by Dragana Milovanovic is an important reminder why not being a native English speaker makes you perfect for user experience writing roles. And key to that is pure human empathy.
Jargon and its discontents. Good ol’ jargon. We love to hate it but sometimes we can’t write without it. Lynne Carstarphen, senior writer at Square, offers a glimpse into crafting clear, transparent financial copy and how to discern if and when jargon is appropriate.
When machine learning meets UX writing. Serena Giust, UX writer at Booking.com, shares how the UGC (User Generated Content) team helps people navigate property reviews with a dash of some machine learning magic.
Content hierarchy in action. Without strategic content organization, users will leave your product feeling #frustrated. In this case study from Gillian Massel at Shopify, we get a behind-the-scenes look at how improving content hierarchy increased adoption of two-step authentication by 62 percent. Huge.
How to deal with bad design suggestions. Executives sending sketches. Product managers sharing competitor content. A developer taking matters into their own hands. Sound too familiar?
