
The Blog for Content Designers
Read the latest on content, craft, and community from working UX writers and content designers in the field.
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- The Dash ·
The Dash: Election ballots & UX writing
This Dash ranges from COVID-19 to content strategy candidates and even all things convo design. We know it’s a wild US election week... so we’ll just get straight to it.

- Career ·
Starting your first UX writer role (remotely) from a class of COVID grad
Cayla thought she was going to start in-office at Microsoft, enjoying the perks that come with joining a major tech company. However, as a class of COVID graduate, she found herself starting her new, big role working from home. She shares her insights and lessons she's learned along the way.

- The Dash ·
The Dash: Designing for Voice 101
How do we gauge whether our content is hitting the mark? We analyze it, of course!

- The Dash ·
The Dash: Could UX research be your next big thing?
We’ve shared some heavy discussions lately about this: on separating the writing from the strategy, the different backgrounds that led us to this work, ethical, accessible and inclusive practices, and fighting for our place on design and product teams.

- Leadership ·
The dos and don’ts of hiring a UX writer
If you're going to hire a UX writer soon, there are a few things you should know to make sure everyone's experience is a positive one!

- The Dash ·
The Dash: Why Facebook switched to “content design”
This week we’ve got an in-depth look at the past, present, and future of our industry from Kristina Halvorson, how to survive being the sole UX writer with Mario Ferrier, and of course, some quality content from emerging UX writers too!

- The Dash ·
The Dash: Our 50th edition!
This week we’ve got an in-depth look at the past, present, and future of our industry from Kristina Halvorson, how to survive being the sole UX writer with Mario Ferrier, and of course, some quality content from emerging UX writers too!

- Podcasts ·
Writers of Silicon Valley Podcast: Jessica Ouyang and Jolena Ma transcript
In this episode, Patrick speaks with Jessica and Jolena about their product Ditto, what it means for UX writers and content strategists, how they developed the product, what it’s like going through the Y Combinator process, and where they want to take it.

- Techniques ·
Atomic design needs atomic UX writers
What is atomic design? Russell Norris shares great insight into how atomic design works and how UX writers should leverage it!

- The Dash ·
The Dash: How to be a truly great UX writer
This week’s Dash should help you find out what it takes to be an exceptional UX writer. We’ve got articles from around the globe about how to do ‘good’ UX writing, what it means to be a UX writer on a CX team, respecting your users, and staying empathetic in your online communications.

- Career ·
When a UX writer joins a CX team
James shares how CX thinking has influenced his UX work, taking the broader perspective from CX and using that to inform his work on experiences at the individual level.

- The Dash ·
The Dash: A guide to UX writing challenges & more
In this week's Dash you'll find: Shopify changing their content strategy to content design, a UX writing glossary, completing a UX challenge and more!

- Podcasts ·
Writers of Silicon Valley Podcast: Tamara Hilmes transcript
Patrick and Tamara talk about what makes working at Spotify so great, and the skills needed there to succeed and a UX writer.

- Techniques ·
How to complete a UX writing challenge during the interview process
Pembroke King, UX Writer at Catawiki, describes every step in detail on how she completed the UX writing challenge that got her the job!

- Podcasts ·
Writers of Silicon Valley Podcast: Ben Barone-Nugent transcript
In this conversation with Patrick and Ben Barone-Nugent, they cover: what’s it like to work at Netflix, do you succeed as a UX writer / content designer there and much more.

- Learning ·
What is UX writing?
Get an introduction to UX writing and content design: what it is, how it differs from other types of design, what UX writers do, how much they make, and how to become one yourself...

- Strategy ·
How we moved from content docs to Abstract at Wix
UX Writer & Team Lead at Wix, Jenni Nadler shares how her team transitioned from using content documents to using Abstract.

- Podcasts ·
Writers of Silicon Valley Podcast: Andy Welfle and Michael J Metts transcript
In this podcast, Patrick chat with Andy and Michael about their new book "Writing is Designing."

- Leadership ·
Equitable hiring in UX writing
Christie Fremon shares what she's learned about seeking equity in the hiring process.

- Podcasts ·
Writers of Silicon Valley Podcast: Gordon MacRea transcript
Gordon MacRae is an instructional designer, product manager, UX writer, and more. In this podcast, Patrick and Gordon talk about everything to do with hiring UX writers in 2020, and getting hired.

- Learning ·
UX Writing: What, Why, and How – webinar recording presented for IxDA Dubai
Bobbie introduces how UX writing has evolved as its own discipline in the tech industry in a recent webinar with IxDA Dubai. She explains why UX writing is essential to product success and customer happiness.

- Learning ·
Content Testing and Research – webinar recording presented for UXPA International
In a recent webinar for UXPA International on Content Testing and Research, Bobbie talks about the importance of testing content and how to do it in different scenarios.

- Inclusion ·
Classism in UX copy: A Coronavirus era case study
Upon discovering classism in UX copy in COVID-19 related writing, UX researcher John McLeod-Moya performed his own research and case study during the pandemic. Here he offers his insights for more inclusive messaging.

- Techniques ·
Taxonomies and metadata: 5 key tips for UX writers
Expert in taxonomy and Image Librarian at Primark, Alice Walsh shares the fundamentals of metadata for beginners in the field.