Content Design Blog

AI ·

How to use AI in the UX writing process

Professionals with a nuanced understanding of language—UX writers and content designers—have a natural advantage when using AI to do our work.

Patrick Stafford·
May 15, 2023·

Content Testing ·

How tiny UX copy tweaks make a big impact

Tiny copy tweaks can lead to major performance wins. Lily shares a few case studies with positive business outcomes to help make the case for content testing.

Lily Rutman·
May 15, 2023·

Career ·

The state of UX writing and content design jobs in 2023

Layoffs have made the UX job market tighter, but there are great opportunities for UX writers and content designers of all skill levels who are prepared to put…

Patrick Stafford·
May 9, 2023·

Process ·

The Daily UX Writing Challenge, then and now

Incremental improvements, revisions, and iterations are a part of the UX writing process. Alexandra takes a look back at a few of the Daily UX Writing Challenges to…

Alexandra Onofrei·
May 8, 2023·

Career ·

Webinar recap: The 2023 content design & salary survey report

The results of our 2023 survey are in! Sneak a peek at the biggest takeaways and get your own custom report to guide your career.

Katie Szymanski·
April 27, 2023·

Podcasts ·

The Interface: Content leadership with Connie Wu

What does it mean to be a content leader? Connie Wu, former Head of Content Design at TikTok, joins Patrick for a live podcast recording to share lessons…

Patrick Stafford·
April 13, 2023·

Process ·

10 UX heuristics every content designer should know

There's no single path to UX success. In this post, Rachel Wood shares heuristic evaluations to guide your content and make continuous improvements.

Rachel Wood·
March 23, 2023·

AI ·

Should we use ChatGPT in the UX writing process?

Is ChatGPT the way to go, or should UX writers avoid it? We asked two content designers to share their differing views on AI in the design process.

Patrick Stafford & Lauren Salisbury Douglas·
March 13, 2023·

Podcasts ·

The Interface: The best content design jobs on the market

In this episode, Patrick Stafford and Gordon MacRae look at some of the best content design jobs on the market and discuss what the "market" even is for…

Patrick Stafford·
February 15, 2023·

Localization ·

What is localization for UX?

Take a look at the first two lessons of our Product Localization for UX course. Learn how to successfully launch your next global product!

Patricia Gomez Jurado·
February 8, 2023·

Voice & chatbot design ·

Introducing Conversation Design for Chatbots

Check out the improvements we've made to our chatbot writing course, now called Conversation Design for Chatbots. Get started on your convo design journey!

Patrick Stafford·
February 7, 2023·

Industry ·

UX content conferences to attend in 2023

Looking to network with fellow content designers? Ready to take the stage as a speaker? Kyra Lee rounds up 20 UX content events you won't want to miss.

Kyra Lee·
January 6, 2023·

Inspiration ·

The top 50 UX content resources of 2022

Which articles, podcasts, and blogs stood out in 2022? We’ve rounded up the top 50 UX writing and content design resources just for you.

Katie Szymanski·
December 19, 2022·

Podcasts ·

The Interface: Will AI eat UX writing? We test ChatGPT!

What does ChatGPT mean for UX writers and content designers? In this episode of the podcast, we put AI to the test and discuss the implications for our…

Patrick Stafford·
December 19, 2022·

Inspiration ·

20 content designers share their daily routines

20 content designers share what a typical day in their role looks like, including tools, processes, and structure. How does your experience compare?

Megan O'Neill·
November 14, 2022·

Inspiration ·

All! The! Things! Clare Scott’s Button 2022 recap

What books, articles, and podcasts help content designers improve their craft? Get ready to bookmark these resources from Button 2022.

Clare Scott·
November 10, 2022·

Podcasts ·

The Interface: Button 2022 recap

Missed out on Button 2022? In this episode, we talk about the standout sessions and speak on what we hope to see more of next year.

Patrick Stafford·
November 7, 2022·

Career ·

Big tech layoffs: A survival guide for content designers

I graduated university in 2008, roughly the same time the entire world economy collapsed. As many millennials would know from that time period, trying to get a job…